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==Tribunal Powers under the Child, Youth, and Family Services Act, 2017<ref name="CYFSA"/>=== | ==Tribunal Powers under the Child, Youth, and Family Services Act, 2017<ref name="CYFSA"/>=== | ||
119 (1) A person may make a complaint to a society relating to a service sought or received by that person from the society in accordance with the regulations. | |||
(2) Where a society receives a complaint under subsection (1), it shall deal with the complaint in accordance with the complaint review procedure established by regulation, subject to subsection 120 (2). | |||
(3) A society shall make information relating to the complaint review procedure available to the public and to any person upon request. | |||
(4) Subject to subsection (5), the decision of a society made upon completion of the complaint review procedure is final. | |||
(5) If a complaint relates to one of the following matters, the complainant may apply to the Board in accordance with the regulations for a review of the decision made by the society upon completion of the complaint review procedure: | |||
::1. A matter described in subsection 120 (4). | |||
::2. Any other prescribed matter. | |||
(6) Upon receipt of an application under subsection (5), the Board shall give the society notice of the application and conduct a review of the society’s decision. | |||
(7) The Board shall be composed of members with the prescribed qualifications and prescribed experience. | |||
(8) The Board may hold a hearing and, if a hearing is held, the Board shall comply with the prescribed practices and procedures. | |||
(9) The Statutory Powers Procedure Act does not apply to a hearing under this section. | |||
(10) Upon completing its review of a decision by a society in relation to a complaint, the Board may, | |||
::(a) in the case of a matter described in subsection 120 (4), make any order described in subsection 120 (7), as appropriate; | |||
::(b) redirect the matter to the society for further review; | |||
::(c) confirm the society’s decision; or | |||
::(d) make such other order as may be prescribed. | |||
(11) A society shall not conduct a review of a complaint under this section if the subject of the complaint, | |||
::(a) is an issue that has been decided by the court or is before the court; or | |||
::(b) is subject to another decision-making process under this Act or the Labour Relations Act, 1995. | |||
Revision as of 22:20, 1 October 2021
Tribunal Powers under the Child, Youth, and Family Services Act, 2017[1]=
119 (1) A person may make a complaint to a society relating to a service sought or received by that person from the society in accordance with the regulations.
(2) Where a society receives a complaint under subsection (1), it shall deal with the complaint in accordance with the complaint review procedure established by regulation, subject to subsection 120 (2).
(3) A society shall make information relating to the complaint review procedure available to the public and to any person upon request.
(4) Subject to subsection (5), the decision of a society made upon completion of the complaint review procedure is final.
(5) If a complaint relates to one of the following matters, the complainant may apply to the Board in accordance with the regulations for a review of the decision made by the society upon completion of the complaint review procedure:
- 1. A matter described in subsection 120 (4).
- 2. Any other prescribed matter.
(6) Upon receipt of an application under subsection (5), the Board shall give the society notice of the application and conduct a review of the society’s decision.
(7) The Board shall be composed of members with the prescribed qualifications and prescribed experience.
(8) The Board may hold a hearing and, if a hearing is held, the Board shall comply with the prescribed practices and procedures.
(9) The Statutory Powers Procedure Act does not apply to a hearing under this section.
(10) Upon completing its review of a decision by a society in relation to a complaint, the Board may,
- (a) in the case of a matter described in subsection 120 (4), make any order described in subsection 120 (7), as appropriate;
- (b) redirect the matter to the society for further review;
- (c) confirm the society’s decision; or
- (d) make such other order as may be prescribed.
(11) A society shall not conduct a review of a complaint under this section if the subject of the complaint,
- (a) is an issue that has been decided by the court or is before the court; or
- (b) is subject to another decision-making process under this Act or the Labour Relations Act, 1995.
References
Pages in category "CFSRB"
The following 4 pages are in this category, out of 4 total.
